刃僵届拘翔劝村极渭斡附芜论
第一章 单元测试
1、
Here is the key（ ）Room 908 and your room cards. Please take care of them.
A:for
B:of
C:in
D:to
答案: to
2、
A British suite（ ）May 26th to May 29th.Am I correct, Mr. Bellow?
A:to
B:on
C:from
D:with
答案: from
3、
The（ ）room is a room with one large bed for two persons.
A:double
B:twin
C:suite
D:single
答案: double
4、
Would you please replace the departure date（ ）the 28th, sir?
A:of
B:for
C:with
D:to
答案: with
5、
Mr. Bellow, I am the bellman. Let me（ ）the baggage for you.
A:carry
B:take
C:bring
D:take away
答案: carry
6、
Please take this elevator to the ninth floor. The（ ）will meet you there.
A:chamber maid
B:waiter
C:houseman
D:floor attendant
答案: floor attendant
7、
May I（ ）your name, sir?
A:have
B:take
C:had
D:get
答案: have
8、
（ ）the second turning on the left and then ask again.
A:Step
B:Take
C:Leave
D:Walk
答案: Take
9、
Please hold（ ）and I’ll have a check.
A:in
B:on
C:with
D:up
答案: on
10、
Sorry to have kept you（ ）, but Mr. Drake is not in right now.
A:waiting
B:to wait
C:waited
D:wait
答案: waiting
11、
We need not to reserve a room in advance when we have a trip in the busy seasons.
A:对
B:错
答案: 错
12、
The Front Office staff should have a neat and smart appearance.
A:错
B:对
答案: 对
13、
A no-show guest is a guest who made a reservation but didn′t come to our hotel.
A:对
B:错
答案: 对
14、
We usually greet the guests before doing service for them.
A:错
B:对
答案: 对
15、
A knowledge of languages is not necessary to the Front Office staff.
A:对
B:错
答案: 对
16、
A collect call should be paid by one who makes the call.
A:错
B:对
答案: 错
17、
The guest’s extension number is confidential in hotel.
A:对
B:错
答案: 对
18、
It will not leave a good impression if the operator is not well trained and polite.
A:错
B:对
答案: 对
19、
The Front Office is not only the hotel’s shop window, but also its nerve center.
A:错
B:对
答案: 对
20、
The guests can not use the American Express Card in China’s hotels.
A:对
B:错
答案: 错
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